Standards we point to
The IICRC publishes the standards most restoration companies cite. ANSI/IICRC S500 is the standard for water damage restoration, and S520 is the standard for mold remediation. We name them as published industry standards, and we encourage you to ask any company you consider whether its crews work to them and how they document the work.
We do not publish license numbers on this site, because the network dispatches to several contractors and no single number would be accurate. We do not claim awards, review ratings or customer counts. What you can verify is how the job is run: a written scope, moisture readings, a clear price explanation and documentation for your insurance claim.
How a job is documented
Documentation is the part homeowners often overlook until an insurer asks for it. On every job the crew records the starting moisture readings, takes photos of affected areas before anything is removed, notes which materials were taken out and why, and logs the equipment placed and the daily readings until the structure reaches its drying goal.
You can ask for that record at any point. It protects you in an insurance conversation and in any later question about whether the work was finished. Honest documentation is also how a homeowner can tell a real drying job from equipment that was simply left running in a room.
What this service does not do
Honest limits make the service easier to trust.
- Restoration is not waterproofing. If your basement keeps taking on water, a drainage or waterproofing contractor is the right next call.
- Fire and smoke damage is not part of this service.
- We cannot tell you what your insurer will approve, and we do not name carriers or promise coverage.
- We do not give medical advice. Health questions about mold or contaminated water belong to a physician.
- We do not promise arrival times. Same-day response is offered when available, and road and weather conditions in the mountains can change what is possible.
Evergreen sits at roughly 7,160 feet, with heavy snow, freeze-thaw cycles and Bear Creek running through town. In June 2026 a night storm raised the creek from about 6 cubic feet per second to nearly 1,900 and sent mud into downtown. Local water damage looks different here than in a flat suburb, and the pages on this site are written around those conditions.
The towns served are Conifer, Indian Hills, Morrison, Golden and Idledale, plus Kittredge. Each has its own page, and the service area overview ties them together.
Frequently asked questions
Who answers the phone?
A dispatcher answers the 24/7 line. The call may be recorded for quality and training purposes.
Are the crews licensed and insured?
Yes, the network dispatches licensed and insured restoration professionals. We do not publish a license number on this site, and you can ask for details when you book.
Can I visit the office?
The address is 32045 Castle Ct, Evergreen, CO 80439. Because dispatch runs by phone, call first so someone can direct you.
